Implementation of myResearch and
the establishment of the Research Outputs Collection Service (ROCS) present
significant opportunities for Monash to drive business improvement and enable
better support for Monash researchers.
The University has endorsed a
change to the organisational structure, roles and responsibilities of those
currently performing research data collection, information management and
research reporting at the University.
The myResearch Support service will
provide support for all business and technical queries for myResearch users
from 12 July. The service will resolve queries or will refer them to the
relevant teams or faculty. This team will be led by Dr Fiona Neilson in the
Office of the Provost and Senior Vice-President.
Data governance in myResearch
systems is being managed by the Research Services Transformation team, led by
Dr Fiona Neilson. This team is also responsible for managing Research
Professional.
The Research Reporting Team and the
Research Outputs Collection Service now report to Professor Kim
Langfield-Smith, the Vice-Provost (Academic Performance).
As a result, the Research
Information Services (RIS) team in the Monash Research Office (MRO) has ceased
its operation, effective 30 June 2016.
Transition arrangements
The RIS email account (risservice@monash.edu) and the
RIS general phone number (59240) will remain active until 8 July 2016. After
this date, specific business queries should be directed to the relevant MRO team.
Please submit any queries or
service requests to myresearch@monash.edu as of
now.
From 8 July 2016, Remedy (RIS ‘Log
a Job’ Form via Service Desk Online) should no longer be used to submit jobs to
RIS. Any jobs/tasks sitting in the queue will be addressed and
appropriately routed to the relevant team for resolution.
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