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Tuesday, 14 April 2015

Email SPAM warning

After a recent wave of spam emails, staff are reminded to remain cautious when opening emails. Reports from eSolutions Service Desk show there are two main types of spam email being sent to Monash staff (although others do exist).

Infringement notice spam email
One email claims to be an infringement notice from well-known organisations such as Australia Post and/or Energy Australia. The email directs recipients to a website which attempts to scam the recipient and infect their computer with a virus. 

Official infringement notices are always sent via post, not email. You can verify any emails you receive by contacting the organisation allegedly issuing the notice. Phone numbers, links and contact email addresses included in spam messages are likely to be malicious, so use an alternative method to contact the organisation and never click the links contained in the message.

‘I have shared a file with you’ spam email
Another email being received has the title "I have shared a file with you". It will appear as if you know the sender, as it will be from yourself or from someone in your contacts.  If you click on the sender's name, it will have an unusual email address and is spam. 


The email wants to share a document via One Drive and asks for your Microsoft credentials. Do not enter any personal information such as your email address, credit card details or passwords. The page is fake and there are no files to share.  

If you receive either of these emails, do not respond, click links or enter any information. You should mark it as spam and delete it.

If you have any concerns, please contact the eSolutions Service Desk on 9905 1777.


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