eSolutions communications

Accessing email

eSolutions is making improvements to the way we securely access online services at Monash.  While these improvements are underway, how you access your email and other Google functionality will be temporarily affected beginning Wednesday 15 April.

Accessing your email and other Google Apps from the my.monash portal:

Once you sign into the my.monash portal, you will be prompted to login a second time when you click on your email link or one of the other Google Apps. You will then be able to use either your username or your email address and your Monash password to login.

Accessing your email from the Monash University App:

You will not be able to access your email through the Monash Uni App from Wednesday 15 to Wednesday 22 April.  The outage will only affect the email service within the App; all other App functionality will be unaffected.

An update to the App should be available from your App Store from Thursday 23 April. Once you have downloaded and installed the new release, you will be able to start using the email functionality again.